Shipping Info
1. Order Processing
- Orders are typically processed within 1–2 business days (excluding weekends and holidays) after payment is received.
- You will receive a confirmation email once your order has shipped.
2. Shipping Methods & Delivery Times
- We offer standard and expedited shipping options at checkout.
- Standard delivery typically takes 3–7 business days depending on location.
- Expedited shipping options are available at an additional cost.
- Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.
3. Shipping Costs
- Shipping charges are calculated and displayed at checkout.
- Free shipping promotions (if applicable) will be clearly noted on our website.
4. Shipment Confirmation & Tracking
Once your order has shipped, you will receive an email with tracking information so you can follow the progress of your delivery.
5. Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 7 days of delivery so we can resolve the issue.
- We are not responsible for packages lost or stolen after the carrier has confirmed delivery, but we will assist you in filing a claim with the shipping provider.
6. International Shipping
- At this time, we [do/do not] ship outside the United States.
- If international shipping is available, customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
7. Contact Us
For questions about your shipment, please contact us:
Email: info@atsmanufacture.com
Phone: 888-233-4069
Mailing Address: 115 Clemente Street, Holyoke, MA 01040